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- Phone: 909-598-0588
- Toll Free: 800-698-8350
- Monday-Friday: 9am-5pm PST
- Spicy Lingerie
- 1705 E. Grevillea Ct.
- Ontario, CA 91761
Customer Service Hours
All e-mails will be replied to by one of our customer care representatives within 24 - 48 hours (excluding weekends and holidays).
Please note, if you do not receive a reply within 48 hours, please carefully check your e-mail filter or junk mail settings to ensure you are not blocking our replies.
Use the above e-mail address for questions about products, policies, order status updates, order changes, returns and exchanges or help with using our web site. You're very important to us, so you'll discover that we respond quickly to e-mail inquiries and voicemails during our business hours.
Please remember, you can place your order online with our YAHOO SSL SECURE SERVER, where all your information will be confidential and will not be sold to any organization or other online shopping network.
Discreet and Secure Shopping.
All orders are shipped in plain packaging and the shipping label does not mention our name or the word "lingerie." In fact, there is no clue on the outside of the box as to the contents! You can feel safe having a shipment sent to your home or work address (assuming nobody else opens your mail, of course).
Our Service To You
Spicy Lingerie store is here 24 hours a day, 7 days a week on the web to make online shopping convenient. Our Customer Service and shipping department are open from Monday-Friday 9am-5pm pst time. Spicy Lingerie wants to hear from you! We take online orders & fax orders (626-609-3099). Feel free to contact us anytime if you have any questions, concerns or comments. We will be more than happy to answer questions about anything from sizes to return policies. Spicy Lingerie is the place to shop when you need a special something for a loved one.